1. Introduction

Spriggojollystck Adventures Ltd. ("we," "our," or "us") is committed to protecting your personal data. This Privacy Policy outlines how we collect, process, and protect your information when you visit spriggojollystck.cyou or interact with our services. We strictly adhere to data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Data Collection

We may collect and process the following categories of personal data:

  • Identity Data: Name, title, and organization.
  • Contact Data: Email address, billing address, and telephone numbers.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
  • Usage Data: Information about how you use our website, including page views and navigation paths.

3. Use of Information

We use your personal data to:

  • Provide and manage our services and itineraries.
  • Respond to inquiries submitted via our contact forms.
  • Improve website functionality and user experience through analytics.
  • Comply with legal obligations.

4. Third-Party Processors

We do not sell your personal data. However, we may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users. These third parties are bound by strict confidentiality agreements and are permitted to process your data only for specified purposes in accordance with our instructions. Examples include secure hosting providers and analytics services.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Contact form submissions are retained for a period of 12 months unless a business relationship is established, in which case data is kept for the duration of the relationship plus 6 years to comply with UK tax laws.

6. Your Rights (GDPR & CCPA)

Depending on your jurisdiction, you possess specific rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request correction of incomplete or inaccurate data.
  • Right to Erasure (Right to be Forgotten): You can ask us to delete or remove personal data where there is no good reason for us continuing to process it.
  • Right to Restrict Processing: You can ask us to suspend the processing of your personal data.
  • Right to Data Portability: You can request the transfer of your personal data to you or a third party.
  • Right to Opt-Out (CCPA): California residents have the right to opt-out of the sale of personal information (though we do not sell your data).

7. Data Protection Officer (DPO) Contact

We have appointed a Data Protection Officer who is responsible for overseeing questions in relation to this privacy policy. If you have any questions, including any requests to exercise your legal rights, please contact the DPO using the details set out below:

Email: [email protected]
Postal Address: 15 Marina Way, Southampton, SO14 3TG, United Kingdom